Exterior: To remove light spills or dirt stains, use a damp cloth to wipe away the debris. For serious stains, please consult with a leather professional.
Interior: This is an unlined tote so over time there will be natural pilling from the back of the leather and color transfer from the leather might occur if interior is damp and contain lighter colored items.
Once the order has been processed, shipping generally takes 2-5 days based on your location.
Contact us at firstname.lastname@example.org and we will get the return process started by sending you a return label. Item must be returned within 14 days of receipt and be in its original state without usage or damage. Once returned, we will deduct the label fee and the rest will be refunded back to your original card. For exchanges, please proceed with a return then make a new purchase.
We stand by our product. If something breaks within a year of purchase, we’ll be happy to fix or replace it. Simple.
Learn more about our Customer Care.